Oregon Health Insurance Marketplace team members are available to help with your Marketplace questions. For immediate assistance, please call 855-268-3767 (relay calls welcome).
In some situations, a meeting may make more sense. Team members are available to meet via phone, virtually, or for limited in-person meetings.
Submit a request for information or a meeting with an Oregon Health Insurance Marketplace team member below. The most appropriate team member for your inquiry will respond as soon as possible.
To get help with your account, application, or enrollment, please log in to your
Applicant Dashboard and submit a ticket or call us.
Customer Assistance Center: 855-268-3767 (toll-free) from 8 a.m. to 5 p.m. Monday through Friday, except state government holidays
By email:
explorehealth@oha.oregon.gov
Please do not send personal identifying information (PII) or personal health information (PHI) by email.
Media inquiries: Amy Coven, 503-943-0164,
amy.coven@oha.oregon.gov
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Outreach and Education Team
The Explore Health Outreach and Education team helps people across Oregon understand their health coverage options, enrollment opportunities, and how to get connected to local support. The team works closely with communities throughout the state by providing public presentations, attending community events and meetings, sharing information through social media and printed materials, and partnering with local organizations and small businesses.
The Outreach and Education team also helps connect consumers with local application assistance and serves as a resource for questions about the enrollment process. In addition, team members support and train community partners and application assisters so they can better help people navigate their health coverage options. Each team member serves a specific region of the state, allowing them to build strong local relationships and provide more personalized support to their communities.
Regional Outreach and Education Contacts
Central Oregon
Crook, Deschutes, Grant, Harney, Lake, Jefferson, Malheur, and Wheeler counties
Stacy Hormel
Portland Metro
Clackamas, Multnomah, Washington, and Yamhill counties
Ariel Salgado
North Eastern Oregon
Baker, Gilliam, Hood River, Morrow, Sherman, Umatilla, Union, Wallowa, and Wasco counties
Allie Wilgus
Western Oregon
Benton, Linn, Marion, and Polk counties
Hispanic and Latino support (statewide)
Federico Corzo-Fernandez
North Coast
Clatsop, Columbia, Lincoln, and Tillamook counties
Sarah Farmer
Southwest Oregon
Coos, Curry, Jackson, Josephine, and Klamath counties
Erika Villanueva
South Willamette Valley
Douglas and Lane counties
Lead Outreach and Education Coordinator
Israel Estrada
Program Team Contacts
Director
Chiqui Flowers
Deputy Director
Misty Rayas
Business Services Manager
Miranda Amstutz
Agent and Employer Liaison
Micheil Wallace
Community Partner Liaison
Enedina Lopez Paz
Tribal and Provider Liaison
Marina Cassandra
Communications and Public Engagement Analyst
Amy Coven