About Explore Health text messages
Explore Health is Oregon’s health insurance marketplace, operated by the Oregon Health Authority. Explore Health may send text messages to people who have agreed to receive them.
Messages may include information about health coverage, Open Enrollment, enrollment deadlines, application updates and other important Marketplace information.
Message frequency
The number of messages you receive will vary based on your interactions with Explore Health and the types of messages you have agreed to receive.
Message and data rates
Message and data rates may apply. Check with your mobile phone service provider for details about your text messaging plan.
How to stop messages
To stop receiving text messages, reply STOP at any time. You will receive a message confirming that you have unsubscribed. After that, you will no longer receive text messages from Explore Health unless you sign up again.
How to get help
For help, call the Explore Health Customer Assistance Center at 855-268-3767. Relay calls are welcome.
Privacy
Your privacy matters to us. Explore Health uses your information to provide services and communicate with you about health coverage.
We do not sell or share text messaging opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes.
For more information about how Explore Health handles your information, read our Privacy Policy.
Message delivery
Carriers are not liable for any delayed or undelivered messages.
Contact us
If you have questions about Explore Health or your health coverage options, visit
ExploreHealthOR.gov or call the Customer Assistance Center at 855-268-3767. Relay calls are welcome.