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State-based Marketplace Project

Background

Senate Bill 972 (2023) requires OHA to transition the Marketplace from a state-based marketplace using the federal platform (SBM-FP) to a state-based marketplace in time for open enrollment for plan year 2027. Specifically, OHA is required to procure and administer both an information technology platform and call center, to replace the federal platform and call center, and provide electronic access to the health insurance exchange in this state by November 1, 2026.

How this change will better serve communities harmed by inequities

  • Access to data and evidence to tailor outreach and be more intentional about efforts to enroll disproportionately uninsured people, including people of color and rural residents.
  • Collection of data, particularly on race and ethnicity, is widely recognized as fundamental to understanding enrollment disparities.
  • Additional and more reliable data will allow Oregon to refine its outreach and communication strategies, both overall and in real time to reach targeted communities.
  • Immigrants and non-native English speakers may be more likely to enroll if additional translation and interpretation services are available to help them complete the application or to communicate effectively with navigators, agents and brokers, or the call center

​

  • For assisters at community partner organizations: 
    • Last Weds. of Jan., April, July, and Oct. through Jan. 2027
    2-3:30 p.m.
    Register at orhim.info/SBMLS-Assisters
  • For insurance agents/brokers:
    • Last Thurs. of Jan., April, July, and Oct. through Jan. 2027
    2-3:30 p.m.
    Register at orhim.info/SBMLS-Agents
Past Listening Sessions

Monthly Status Reports


The Marketplace is updating our documents to improve accessibility.​ Please email marketplace.sbmproject@odhsoha.oregon.gov to request a copy of a report listed below.

  • ​iQMS Deliverable 3.3.12: Monthly Status Report
  • iQMS Deliverable 3.3.11: Monthly Status Report​
  • iQMS Deliverable 3.3.10: Monthly Status Report
  • iQMS Deliverable 3.3.09: Monthly Status Report
  • iQMS Deliverable 3.3.08: Monthly Status Report​
  • iQMS Deliverable 3.3.07: Monthly Status Report
  • iQMS Deliverable 3.3.06: Monthly Status Report
  • iQMS Deliverable 3.3.05: Monthly Status Report
  • iQMS Deliverable 3.3.04: Monthly Status Report
  • iQMS Deliverable 3.3.03: Monthly Status Report
  • iQMS Deliverable 3.3.02: Monthly Status Report
  • iQMS Deliverable 3.3.01: Monthly Status Report

Quarterly Quality Assurance (QA) Status and Improvement Reports


The Marketplace is updating our documents to improve accessibility. Please email marketplace.sbmproject@odhsoha.oregon.gov to request a copy of a report listed below.​

  • iQMS Deliverable 4.1.07: Quarterly QA Status and Improvement Report (4Q2025)​
  • iQMS Deliverable 4.1.06: Quarterly QA Status and Improvement Report (3Q2025)
  • iQMS Deliverable 4.1.05: Quarterly QA Status and Improvement Report ​(2Q2025)
  • iQMS Deliverable 4.1.04: Quarterly QA Status and Improvement Report (1Q2025)
  • iQMS Deliverable 4.1.03: Quarterly QA Status and Improvement Report (4Q2024)
  • iQMS Deliverable 4.1.02: Quarterly QA Status and Improvement Report (3Q2024)
  • iQMS Deliverable 4.1.01: Quarterly QA Status and Improvement Report (2Q2024)

Click to subscribe to SBM Project updates.

Click here to submit a question to the project team.

Questions?

Please email us at marketplace.sbmproject@odhsoha.oregon.gov.