Reporting changes

Report any changes in your household, like a new baby, a death, or changes in income. This helps make sure you have the right coverage and financial help.

 Marketplace (HealthCare.gov)

If you or your family have a plan through the Marketplace, go to HealthCare.gov to make your updates.

If any information on your Oregon Health Plan application changes, you must report it within 10 days. You can do this by:

• Using your ONE online account to report changes online.
• Visiting any Oregon Department of Human Services office in Oregon.
• Contacting a local community partner.
• Calling the ONE Customer Service Center weekdays at 800-699-9075.
• Faxing to 503-378-5628 (Salem).
• Mailing to ONE Customer Service, PO Box 14015, Salem OR 97309
  

 Medicare

For help with Medicare, we contact Oregon's Senior Health Insurance Benefits Assistance Program.

• Online: visit SHIBA.Oregon.gov for Medicare information.
• Email: You can send an email to SHIBA.oregon@odhsoha.oregon.gov.
  
• Call: 1-800-722-4134 (toll-free) from 8 a.m. to 5 p.m. Monday to Friday.