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Oregon Marketplace assister trainings

Training requirements:

The Oregon Health Insurance Marketplace has a training program for those who assist Oregonians in applying for health coverage. You can find the schedule for that training below. The 2020 Marketplace training  is offered in-person and may have some web-based components. The Oregon Marketplace Assister Training program replaces the online Marketplace training  provided each year by the Centers for Medicare and Medicaid Services (CMS); do not take the CMS training if you wish to be certified as an assister in Oregon.

The Marketplace training has two levels. Read the descriptions below to determine which of the Marketplace trainings you need to take, along with information on Oregon Health Plan training requirements. Scheduled trainings are below. Basic training schedule | Advanced training schedule

Marketplace Grantee Community Partner organizations:

  • Every staff member in a PY2020 Marketplace grantee organization who plans to conduct outreach or provide enrollment assistance to consumers enrolling in Qualified Health Plans (QHPs) through HealthCare.gov is required to take Basic training, Advanced training, and OHP training.

OHA Outreach and Enrollment Grantee / SB 558 Grantee / Volunteer Community Partner organizations:

  • OHP Training: All organizations that will provide application assistance are required to complete the OHP training.
  • Basic Marketplace training: Organizations that provide consumers with health coverage application assistance, whether an Oregon Health Authority (OHA) grantee or volunteer, are required to have every employee who will provide that assistance complete Basic Marketplace training. This training provides general information about the Marketplace, including details on types of assistance available to consumers. Basic training will be approximately 90 minutes.
  • Advanced Marketplace trainingOrganizations that may encounter individuals or families that need assistance completing a HealthCare.gov application for Qualified Health Plans (QHPs) are expected to have at least one staff member attend both Basic and Advanced training and pass the required Advanced exam. Advanced training provides more detailed information about the Marketplace, including instructions on how to assist a consumer in applying for coverage. More than one staff member may be required to take both Basic and Advanced training if consumer demand for QHP assistance calls for it. Only Advanced training certified staff at any organization may assist consumers with QHP applications. This includes assisting households where some members may qualify for OHP, but others need to apply for a QHP.

Certification in Advanced training to become an Oregon Marketplace assister requires completion of Basic training, Advanced training, and passing an online certification exam.

*Organizations that can reasonably expect they will not encounter any consumers who need assistance with a QHP application may apply for an exception to these training requirements to be reviewed and determined by the Marketplace and OHA. 

**If you need an Assister ID and access to the ONE portal to help people apply for the Oregon Health Plan, please contact community.outreach@dhsoha.state.or.us

Webinar training schedule (Basic training only):

The deadline to register for these trainings is two hours before the webinar start time. Webinar log in information will be sent via email after registration and again one hour before the training begins. If you experience any technical issues or have additional questions, please email CP.Marketplace@oregon.gov

Date

Time Registration Link
9/4/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
9/9/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
9/11/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
9/16/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
9/16/2019
Spanish
2:30 p.m. to 4 p.m. bit.ly/SPNBasic20tng
9/18/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
9/23/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
9/25/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
9/30/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
10/14/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
10/14/2019
Spanish
2:30 p.m. to 4 p.m. bit.ly/SPNBasic20tng
10/16/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
10/21/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
10/23/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng
10/28/2019 1 p.m. to 2:30 p.m. bit.ly/Basic20tng
10/30/2019 10 a.m. to 11:30 a.m. bit.ly/Basic20tng

In-person training schedule: 

In-person trainings in Multnomah counties are for Advanced participants only, and include Basic training. 
Trainings in all other counties offer Basic and Advanced trainings in person, though limited seating is available for Basic training only (make selection during registration).

Date/Time

County

Location

Registration Link

Registration Deadline
6/26/2019
10 a.m. to 4 p.m.
Clackamas Providence Willamette Falls Community Center
Oregon City
bit.ly/Clack20tng 6/23/2019
6/28/2019
9 a.m. to 3 p.m.
Coos Coos Health and Wellness
Coos Bay
bit.ly/CO20tng 6/24/2019
7/12/2019
9 a.m. to 3 p.m.
Curry Curry General Hospital
Gold Beach
bit.ly/Cur20tng 7/8/2019
7/17/2019
9 a.m. to 2 p.m.
Benton/Linn DHS
Corvallis
bit.ly/BL20tng 7/14/2019
7/18/2019
10 a.m. to 4 p.m.
Clackamas Providence Willamette Falls Community Center
Oregon City
bit.ly/Clack20tng4 7/14/2019
7/23/2019
9 a.m. to 2 p.m.
Polk Academy Building
Dallas
bit.ly/Polk20tng 7/21/2019
7/24/2019
9 a.m to 2 p.m.
Marion Salem Hospital
Salem
bit.ly/Marion20tng 7/21/2019
7/25/2019
9 a.m. to 3 p.m.
Jackson La Clinica
Medford
bit.ly/Ja20tng2 7/21/2019
7/25/2019
10 a.m. to 4 p.m.
Multnomah Legacy Emanuel
Portland
bit.ly/Mult20tng7 7/24/2019
7/26/2019
9 a.m. to 3 p.m.
Lane Charnelton Building
Eugene
bit.ly/La20tng 7/21/2019
7/30/2019
10 a.m. to 4 p.m.
Yamhill Chemeketa Community College - Yamhill Valley Campus
McMinnville
bit.ly/Yam20tng 7/28/2019
7/31/2019
9 a.m. to 3 p.m.
Douglas Umpqua Community Health
Roseburg
bit.ly/Do20tng 7/28/2019
7/31/2019
10 a.m. to 4 p.m.
Clackamas Providence Willamette Falls Community Center
Oregon City
bit.ly/Clack20tng2 7/28/2019
8/1/2019
9 a.m. to 2 p.m.
Harney Harney County Courthouse
Burns
bit.ly/Ha20tng 7/30/2019
8/1/2019
10 a.m. to 3 p.m.
Lincoln DHS/Community Services Consortium
Newport
bit.ly/Lin20tng 7/28/2019

8/2/2019
9 a.m. to 2 p.m.
Grant Canyon City Community Center
Canyon City
bit.ly/Gr20tng 7/30/2019
8/2/2019
9 a.m. to 3 p.m.
Deschutes Redmond Library
Redmond
bit.ly/Des20tng2 7/31/2019
8/6/2019
9 a.m. to 3 p.m.
Deschutes St Charles Medical Center
Bend
bit.ly/Des20tng 8/4/2019
8/8/2019
10 a.m. to 4 p.m.
Multnomah IRCO Asian Family Center
Portland
bit.ly/Mult20tng6 8/7/2019
8/12/2019
9 a.m. to 2 p.m.
Hood River/Wasco Celilo Cancer Center
The Dalles
bit.ly/HRW20tng 8/10/2019
8/14/2019
8:45 a.m to 2:30 p.m.
Morrow/Umatilla City of Pendleton Community Room
Pendleton
bit.ly/Uma20tng 8/10/2019
8/14/2019
9 a.m. to 3 p.m.
Klamath Klamath Behavioral Health
Klamath Falls
bit.ly/Kl20tng 8/11/2019
8/20/2019
9 a.m. to 3 p.m.
Washington DHS
Hillsboro
bit.ly/Wa20tng 8/11/2019
8/22/2019
9 a.m. to 2 p.m.
Columbia Columbia County OSU Extension
St Helens
bit.ly/Col20tng
8/18/2019
8/22/2019
9 a.m. to 3 p.m.
Jackson La Clinica
Medford
bit.ly/Ja20tng
8/18/2019
8/22/2019
10 a.m. to 4 p.m.
Multnomah Legacy Emanuel
Portland
bit.ly/Mult20tng5 8/21/2019
8/27/2019
10 a.m. to 4 p.m.
Clackamas Providence Willamette Falls Community Center
Oregon City
bit.ly/Clack20tng3 8/25/2019
8/26/2019
9 a.m. to 2 p.m.
Baker Baker City Library
Baker City
bit.ly/Ba20tng 8/22/2019
8/29/2019
9 a.m. to 3 p.m.
Lane Charnelton Building
Eugene
bit.ly/La20tng2
8/25/2019
8/29/2019
9 a.m. to 3 p.m.
Marion
(Spanish)
Woodburn Police Department
Woodburn
bit.ly/SPNMar20tng 8/25/2019
8/29/2019
10 a.m. to 4 p.m.
Multnomah
Legacy Emanuel
Portland
bit.ly/Mult20tng4
8/29/2019
9/5/2019
10 a.m. to 4 p.m.
Multnomah
Portland State Office Building (PSOB)
Portland
bit.ly/Mult20tng3 9/4/2019
9/5/2019
9 a.m. to 2 p.m.
Tillamook Adventist-Tillamook Regional Medical Center
Tillamook
bit.ly/Til20tng 9/1/2019
9/6/2019
9 a.m. to 2 p.m.
Marion/Polk Northwest Human Services West Salem Clinic
Salem
bit.ly/MP20tng 9/2/2019
9/12/2019
9 a.m. to 2 p.m.
Clatsop Clatsop Community College
Astoria
bit.ly/Cl20tng 9/10/2019
9/12/2019
10 a.m. to 4 p.m.
Multnomah Portland State Office Building (PSOB)
Portland
bit.ly/Mult20tng8 9/11/2019
9/17/2019
9 a.m. to 3 p.m.
Washington
(Spanish)
DHS
Hillsboro
bit.ly/SPNWa20tng2 9/11/2019
9/19/2019
10 a.m. to 4 p.m.
Multnomah Portland State Office Building (PSOB)
Portland
bit.ly/Mult20tng2 9/18/2019
9/26/2019
10 a.m. to 4 p.m.
Multnomah Legacy Emanuel
Portland
bit.ly/Mult20tng 9/25/2019

Webinar training schedule (Advanced training):

Note: webinar "seating" is limited. Please register only if there is not an in-person training offered in your area.

Date

Time

Registration Link

None at this time

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