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Medicare Help

Special circumstances (Special Enrollment Period)

You can make changes to your Medicare Advantage and Medicare prescription drug coverage when certain events happen in your life, like if you move or you lose other insurance coverage. These chances to make changes are called special enrollment periods (SEPs). Rules about when you can make changes and the type of changes you can make are different for each SEP.

Purple question mark.png Have a Medicare question?

The Senior Health Insurance Benefits Assistance program uses trained counselors to educate and advocate for Oregonians with Medicare.

Get Medicare help

Toll-free: 800-722-4134

SHIBA Contact Form

P.O. Box 14480, Salem, OR 97309

Find a local Medicare Insurance Agent


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If you are interested in receiving information from Oregon SHIBA, please subscribe, where you'll be asked to enter your email address. When you submit your email address, you'll see the full list of items you can subscribe to. You can find both "Medicare" and "Senior Health Insurance Benefits Assistance Program" at the bottom of the list.

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If you would like to add or delete subscriptions, change your email address, modify your password, or remove your email address from this service, access your user profile.

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This service is provided for Oregon Department of Consumer and Business Services (DCBS) by GovDelivery.

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