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Get Help

Oregon SHIBA is here to help!

  • The Senior Health Insurance Benefits Assistance (SHIBA) program is a statewide network of trained volunteers who educate and advocate for people of all ages who have Medicare.
  • Our six state employees, plus more than 180 certified volunteer counselors, help you understand your rights and Medicare insurance choices. Our volunteers keep your information confidential.
  • As part of the Oregon Health Insurance Marketplace of the Department of Consumer and Business Services, our volunteers provide assistance at no charge to you. The federal Centers for Medicare and Medicaid Services funds and guides our program and similar programs in other states.

Oregon SHIBA program contacts

SHIBA office: 800-722-4134 (toll-free)
Fax: 503-947-7092

​​Medicare help

Call statewide office:

800-722-4134 (toll-free)

Find help near you:
Oregon counseling sites

Contact us:
SHIBA contact form​

1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Other key links:
Social Security
Oregon Aging and People with Disabilities
Oregon Health Authority (OHA) Advanced Directive Information​

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