Skip to main content Homepage

Get Help

Oregon SHIBA is here to help!

  • The Senior Health Insurance Benefits Assistance (SHIBA) program is a statewide network of trained counselors who volunteer their time to educate and advocate for people of all ages who have Medicare.
  • Five state employees, the support of 14 local community partner organizations, and more than 180 certified counselors volunteering their time help you understand your rights and Medicare insurance choices. SHIBA counselors keep your information private and confidential.
  • As part of the Oregon Health Insurance Marketplace and the Department of Consumer and Business Services, Medicare information and counseling services a free public service. The federal Administration for Community Living funds and guides our program and similar programs in other states

Oregon SHIBA program contacts

SHIBA office: 800-722-4134 (toll-free)
Fax: 503-947-7092

​​Medicare help

Call statewide office:

800-722-4134 (toll-free)

Find help near you:
Oregon counseling sites

Contact us:
SHIBA contact form​

1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Other key links:
Social Security
Oregon Aging and People with Disabilities
Oregon Health Authority (OHA) Advanced Directive Information​

Your browser is out-of-date! It has known security flaws and may not display all features of this and other websites. Learn how