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Medicare counselor tools

These pages contain key forms you will use regularly as you counsel clients, plus an explanation of how to get an identification number that will allow you to better reach Medicare customer service staff when you are helping a client.

We are available to help you, as well. You will find our state contact information with a chart explaining who does what on these pages.

Key links

Medicare help

Call statewide office:
1-800-722-4134 (toll-free)

Find help near you:
Oregon counseling sites

Contact us:
SHIBA contact form​

1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Other key links:
Social Security
Oregon Aging and People with Disabilities
Oregon Health Authority (OHA) Advanced Directive Information​

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