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Notice for FamilyCare members

FamilyCare Health received approval from the Centers for Medicare and Medicaid Services (CMS) to voluntarily terminate its Medicare plans on July 1.

The decision to terminate mid-year means that FamilyCare Medicare Advantage plan members need to enroll in a new Medicare Advantage and prescription drug plan by July 31.

Individuals who do not choose a new plan will be enrolled in Original Medicare. Those members will also receive prescription drug coverage through Envision Insurance Company.

Medicare Advantage plans provide Medicare benefits to consumers and are offered by private insurance companies.

To get help choosing a plan that meets your needs:

  • If you are enrolled ONLY in a Medicare Advantage plan, call a health insurance counselor with the Senior Health Insurance Benefits Assistance at 888-722-4134 (toll-free).
  • If you are enrolled in BOTH Medicare Advantage and Medicaid, call the Aging and Disability Resource Connection at 855-673-2372 (toll-free) or visit to locate a local community office.

Plan members can also get help finding a new plan by calling the national Medicare line at 800-633-4227 (toll-free).

As a Medicare insurer, FamilyCare’s request for termination was required to be submitted to and approved by the Centers for Medicare and Medicaid Services.

For more information, review the frequently asked questions below or contact the appropriate health insurance counselor.



Senior Health Benefits Assistance

Oregon Health Authority Customer Service


Communications from FamilyCare are below

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