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Medicare counselor tools

These pages contain key forms you will use regularly as you counsel clients, plus an explanation of how to get an identification number that will allow you to better reach Medicare customer service staff when you are helping a client.

We are available to help you, as well. You will find our state contact information with a chart explaining who does what on these pages.

Key links

SHIP NPR (enter client contact/PAM forms and find counselor sites nationwide)

Medicare help

Call statewide office:
1-800-722-4134 (toll-free)

Find help near you:
Oregon counseling sites

Contact us:
SHIBA contact form​

Medicare:
1-800-633-4227 (toll-free), 24 hours a day, seven days a week

Medicare.gov

Other key links:
CMS.gov
Social Security
Healthcare.gov
Oregon Aging and People with Disabilities
Advance Directive form​​​​​​


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